Question 1

What data do I need before turning on charge-aware routing?

Accepted Answer

Four data sets: delivery orders with resolvable addresses and time windows, vehicle capacity and live SOC, mapped charger locations with realistic dwell times, and your depot's operating hours. Most fleets already have three of the four in some form — the gap is usually live SOC feeds.

Question 2

How much charging time should I build into a delivery route?

Accepted Answer

Plan for a full overnight depot charge (roughly 4–6 hours for a typical 3-wheeler cargo pack) rather than relying on mid-shift top-ups. Reserve public fast charging for opportunistic 15–20 minute top-ups during existing stops, not as a scheduled step in the plan.

Question 3

What happens if my EVs can't cover all of today's orders?

Accepted Answer

Route the densest, shortest zones to EVs first, hold a small ICE or leased-vehicle buffer for overflow, and push flexible-window orders to a second wave later in the day. Charge-aware routing should flag the capacity gap the night before, not leave a driver to discover it mid-route.

Question 4

Do I need public fast chargers, or is depot charging enough?

Accepted Answer

For most return-to-base delivery fleets, depot AC charging should be the default — industry data shows the large majority of electric van and truck charging happens overnight at depots. Public fast charging is worth mapping as a backup for high-mileage or surge days, not as your primary plan.

Question 5

How often should I re-tag vehicle capacity and SOC data?

Accepted Answer

Live SOC should refresh every few minutes automatically through telematics. Derated range and battery-health tags are worth reviewing monthly, and immediately after any new vehicle joins the fleet or an existing pack shows signs of degradation.

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