Question 1

1. What SOC threshold should trigger a pre-shift charging top-up?

Accepted Answer

Most Indian last-mile fleets use 70% SOC as the trigger for a pre-shift top-up — below that, a van risks running short on longer or outer-zone routes. Vehicles above 70% can generally be dispatched straight from overnight charge without a delay.

Question 2

2. How much daily range do last-mile EV vans actually need?

Accepted Answer

Less than most fleet managers expect. Quick-commerce and e-commerce last-mile vans in Indian metros typically cover 60-100 km a day across several short delivery loops — well inside the 100-150 km realistic range of vehicles like the Tata Ace EV or Euler HiLoad EV.

Question 3

3. What's the fastest way to handle a charger outage mid-shift?

Accepted Answer

Reroute the next vehicle in the queue to the nearest public or partner charger immediately, and flag the outage for maintenance in parallel. Waiting for the outage to resolve before rerouting is the single biggest cause of cascading delivery delays.

Question 4

4. How does an AI operating system reduce dispatcher workload?

Accepted Answer

By surfacing SOC, charging status, location and driver payment data on one dashboard, a platform like YoMobility's EV fleet management software removes most of the phone calls a dispatcher would otherwise make just to check vehicle status, freeing them to manage exceptions instead of routine check-ins.

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